Returns can be made up to 30 days from the date of purchase.

(Christmas period returns are 30 days from the 26th of December for orders placed from the 1st November till the 25th December)


We'll refund your return costs on items sold up to our standard delivery option cost, if:

  • you received an incorrect item, or
  • you received a damaged item, or
  • you received a defective item, or
  • you received an item that does not match its description

In accordance with your statutory rights, if you received an item sold that is either incorrect, damaged, defective or does not match its description, we will either offer you the option to return the product via a pre-paid carrier option, or, if that's not possible and the cost of returning the item exceeds our standard delivery option, please Contact Us to receive a refund for any reasonable additional postage costs you incurred. Note that we may require proof of postage in order to refund such additional postage costs.

Return Address is

The Arty Penguin

31 Dean Ridge

Gowkhall, Fife

United Kingdom

KY12 9PE